Your vehicle will be stored in a secure parking facility while you are away, providing peace of mind throughout your trip. The site operates as a secure 24-hour parking compound with CCTV monitoring and regular security patrols. In addition, all vehicles are handled by fully insured and professionally trained chauffeurs, ensuring your car remains safe and secure for the duration of your stay.
Please note that due to the closure of the Terminal 4 Parking car park, the drop-off and collection point has been relocated to T4 Park & Ride car park. Customers travelling to or from Terminal 4 will need to self-transfer using the free bus service to and from the car park.
Please ensure you read the vehicle restrictions and important information to help make your journey as smooth as possible.
If you have a last-minute date or time change from the day before your booking starts, contact Park Giant by telephone on 07857 366664 or 07594 517711 to advise of the change.
Customers are required to photograph their vehicle at the drop-off point to support any damage claim.
ULEZ charges apply - please note you will enter the ULEZ zone twice, once on your start date and again on your return date.
From 00:00 on 23 June 2026, all T4 Meet & Greet bookings operate from the T2 Short Stay Car Park. Customers transfer between terminals using Heathrow’s free inter‑terminal train.
All T4 customers must call 24 hours before departure to confirm booking details. If travelling with extra passengers or luggage, email contact@parkgiant.co.uk at least 24 hours before departure.
Allow an extra 30–60 minutes on top of airline check‑in guidance for parking, walking and the transfer.
Please note that the operator covers a maximum of 15 minutes of parking, so it is important to call once when you land and again after you have collected all luggage.